Customer Service Pledge

It is our pledge to provide exceptional service to our customers by:

  • Understanding customers come first
  • Delivering a smiling, helpful, positive, professional outlook and attitude
  • Treating everyone with respect, fairness, dignity, and non discrimination
  • Listening to our customers with a caring demeanor
  • Returning phone calls within one business day
  • Providing knowledgeable answers, and resolving issues promptly and accurately within 24 hours if possible
  • Keeping customers informed about their concerns
  • Thanking and acknowledging our customers
  • Continually exceeding customer expectations
  • Soliciting customer feedback to improve our services
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